You can click on the My Accounts and login. This page lists all your orders. If you did not create an account you can create one by clicking “create account”. Here you can save all your information like billing, shipping, phone, emails, and much more so you can have them readily pre-loaded at checkout when re-purchasing.
We pay shipping on all orders above $70. Free 2-3 days priority shipping via USPS or UPS to the U.S states (Restrictions apply)
If your order is below $70, you will be charged a flat rate of $7.99 (2-3 days shipping)
**USPS Ground may apply on select small items for orders below $70. (Restrictions apply) **May be upgraded to priority if items are bulky and do not fit first class specification.
Other shipping options are available on the check-out page; check it out for your self
Also read our store policy for more clarifications.
**Us territories: (Guam, us virgin islands, american Samoa, northern mariana islands, Puerto Rico)
Free 2-3 days priority shipping on orders above $70 “Restrictions apply”
Flat rate $9.99 (2-3 days priority shipping) on orders below $70 “Restriction apply”.
Read about ”Shipping Restrictions” on our store policy page
Other shipping options are available on the check-out page; check it out for your self
COD is not available at the moment. we only accept orders paid up front. we appreciate you business & support.
Yes you can call and we will make you a manual invoice and sent it over via email for you to pay and will ship asap after.
We ship orders in the order they are received. Occasionally, we receive a large number of orders in a short period of time. If this occurs, your package may not ship immediately, we will however work to ship it quickly. Orders on Saturday and Sunday get shipped out on Monday morning and Monday afternoon. *more on this on store policy*
Exact delivery times to Hawaii, Alaska, Guam, Puerto Rico, american Samoa, Northern mariana island, and US Virgin Islands cannot be guaranteed.
You will be emailed a tracking number once package is shipped. Delivery est 2-5 business days. factors vary with carriers. We cannot guarantee speed of shipping carriers as they have some delays at some times.*more on this on store policy*
We gladly accept most major Credit & Debit Cards like Visa, Master Card, American Express, & Discover.
Hosted on our site with high security and protection.
Also accepting Paypal, Paypal credit, pay in 4* by PayPal, & After pay as well.
*How can I contact someone if I have a question?
Monday – Friday : 8AM to 7PM
Saturday : 9AM to 3PM
Sunday : 11AM to 3PM
For quick response and much easier Customer Service, you can email us at [email protected]
Also you can reach us by calling the store 813-605-0177
We only sell new, genuine products in their original packaging straight from main manufacturers
Billing address HAS to match your address that is associated with your credit card. make sure you enter the right info.
At some times you might have to refresh the page that you are on for a fresh start.
Yes!!! We are a Trust Certified E- Store with all the required web security online.
We offer 30 days warranty on Motor & Battery. In other words, we cover complete failure within the first 30 days from delivery date. Of Course, the manufacture limited warranty follows right after which takes care of any imperfections and minor issues. check on the manufacture warranty in the footer at the bottom of our site.*more on this on store policy*
WE can not do much in these cases. we recommend that the receiver make a claim with the carrier. *More on this on store policy*
1) If the package is shipped via UPS, you can track the location of your package. When UPS is unable to deliver to your address, they will send you a postcard so that you can pick it up or request another delivery. However, if they are unable to deliver, they will then send it back to us.
2) If the package is shipped via USPS, the post office will notify you when your package has arrived. You may need to pick it up at the Post Office or the carrier may deliver it to your address. If they are unable to deliver to you, they should send the package back to us.
At that time, we will attempt to contact you via email or phone for action regarding your return package. *more on this on store policy*
If the package was lost, stolen, or damaged while been shipped by the carrier, the carrier only can assist you with the process of covering back your lost package by making a claim. Please have all the information pertaining to the package ready so you can inform the carrier agent.*more on this on store policy*
Please check around doors, near by units, mail drop boxes, and neighbor doors.
Note on wrong scans by carrier:
Tracking numbers in some cases take a longer normal time to reflect online. Your package might be delivered and the tracking number did not update at the time seen on screen. In some other cases it might be marked delivered, but it has not gotten there yet due to wrongful scans at the carriers stations.*more on this on store policy*
Idealbarbersupply is not held responsible for any carriers delays, mistakes, damages, loses, and open boxes while shipped.
Customer shall call and make a claim within 12 hours upon delivery in accordance with the tracking number. After the 12 hours, we are not responsible. We will look into our records and pictures taken to see if the shortage happened on our end. If so, we will be happy to help. *more on this on store policy*
Idealbarbersupply has the Right to Choose best Shipping methods and carrier at our own discretion
90% Of Requests Are Done Thru Email First, Instagram/Facebook DMs Second, & Phone Calls Third/Last…. Please Use Email For Quicker Service/Response.
FOR FASTER RESPONSE / CUSTOMER SERVICE : EMAIL US DIRECTLY : [email protected]
Phone: 813-605-0177
Monday – Friday : 8AM to 7PM
Saturday : 9AM to 3PM
Sunday : 11AM to 3PM
Email: MON – FRI 8am – 7pm | Random hours on weekends – SAT & SUN
FB & IG messages: 8am -11:59pm – 7 days a week **Restrictions apply**
Place Your Order Today & Get Priority Free 2-3 Days Shipping Over $70 ** Restrictions Apply **
Usually our team Check emails Multiple Times in a day, about 5-6 times to be accurate. Expect a reply to your email with-in 6-12-18 hours. Phone Service is not Preferred Most of the Time as we favor Email conversation record tracing. More than 90% of Customer Service is Done Thru Email.
Get 10% OFF your Order Today – Some Items/categories are Excluded – Restrictions apply**……. Discount Code : ideal10
More on Discount Codes: Restrictions apply**
Wahl10
Babylisspro10
Gamma10
Stylecraft10
Caliber10
Jrl10
Andis10
Oster10