Handling of orders takes 12-36 hours. Orders Falling On A Saturday and Sunday Will Be Shipped By Monday.
Free shipping is via USPS Priority Mail 2-3 days or UPS ground 2-5 days.
standard Free 2 days priority shipping on orders $70 or more to the US states- (Restrictions apply).
$9.99 flat rate priority mail on orders under $69.99 to the US states-(Restrictions apply). First class USPS (2-3 days) is applied on some small items below $69.99 to the us states.
( Shipping to US Territories)
(Guam, us virgin islands, american samoa, northern mariana islands, Puerto Rico) — free 2-3 days priority shipping on orders $150 or more “Restrictions apply” — $29.99 flat rate 2-3 days priority shipping on orders $149.99 & below “Restriction apply”.
**shipping Restrictions apply on big, heavy, bulky, numbered count items and to the far states on the map. Some items incur an additional delivery charges. Customer will be notified by phone or email about shipping restrictions. IF customer shall agree to cover shipping difference, order will be shipped at customer’s consent. Incase customer disagree to cover shipping difference, order will be cancelled and money refunded to customer.
**Push your Priority order process to leave the bulding in the first 12h. (Normal process time 12-36h): final and not refundable as we work very fast and hard to get orders to leave the building in the first 12 business hours. **Rule: shipping label printed & package sent off to carrier in the first 12 business hours.
** Delivery: 2-5 Business Days, Factors vary with shipping carriers. we try our best to work fast to get your orders delivered on time.
In Case of missing/wrong items from packed box.
customer shall call and make a claim within 12 hours upon delivery in accordance with the tracking number. If failed to do so within the set timeframe, idealbarbersupply is not responsible for any further action. we will look into our records/pictures to see if the shortage/error happened on our end. if so, we will be happy to assist in a timely manner to solve the issue.
Shipment stuck in transit and taking a very long time to get here.
WE can not do much in these cases but to wait and call the carrier to figure out why the package is stuck and taking too long. if we receive the package back, we will send it back again to the owner with no issues. customers needs to understand that this is something out of our control. we also recommend that the receiver make a claim with the carrier as well.
stolen, missing, Or damaged during transit shipping.
We are not responsible!
If the package was stolen or damaged while been shipped by carrier, only the carrier can assist you with the process of covering back your lost package or replacement value.
Please have all the information pertaining to the package ready so you can inform the carrier agent.
If you need a tracking number or an invoice to complete any carrier related process, please feel free to contact us and we will be more than happy to provide you with the information required.
Undeliverable Packages (Return to sender)
There will be a 10% restocking fee + any applicable shipping charges for the package returned to us for reasons beyond our control. That is in case customer no longer wants the order. Customer is responsible for shipping charges for re- shipping return to sender package to assigned address on file.
- Wrong address provided by the customer at the time of check out.
- No one available to receive the package ( return to sender ).
- Vacant address.
- refusal of delivered package.
- Packages not picked up on time after delivery attempt and/or after delivery attempt notice is left by the carrier.
Warranty, RETURN, EXCHANGE, final sale and order Cancelling.
Final sale on:
- AEROSOLS CANS
- CLIPPER & TRIMMER Replacment Blades
- SCISSORS / SHEARS
- RAZOR PACKS /RAZOR HOLDERS
- Limited / special edition tools
**WE offer 14 days warranty on motor and battery. we cover complete failure within the first 14 days of order date. The manufacture limited warranty follows after taking care of any imperfections and minor issues.
**No cash refund! Final and firm!
**No exchange on normal functioning products. Exchanges within 14 days on complete defects/malfunctions/none working. Equal Exchanges on defects are accepted in its original shape (new factory condition, clean, unused, unscratched).
We don’t cover or withstand:
Thank you for shopping with Idealbarbersupply. We take great pride in our reputation for quality and it is important to us that you are completely satisfied. We handle requests on a case-by-case basis. We stand behind our products and want customers to be satisfied with them. We’ll always do our best to take care of you and help you with your barber needs and wants.
All requests must be made through Email or phone call. Email: firstname.lastname@example.org , Main store phone: 813-605-0177